Program Topics

Through discussion, group exercises and role playing, your leaders will learn and practice specific tactics to apply in significant employee relations situations. The enthusiastic adoption of the teaching philosophy, “If you can keep them laughing, you can keep them learning,” makes this a highly educational and entertaining experience.
  • Changes in terms of employment, procedure for implementing
  • Corrective action meetings, how to prepare for and conduct
  • Disabilities, addressing performance problems related to
  • Disabilities, responding to a request for an accommodation
  • Discharge meetings, how to prepare for and conduct
  • Disclosure of a potentially contagious infection, responding to
  • Discriminatory comments, disassociating yourself from
  • Employee complaints, proper response to
  • Erratic performance, how to address
  • Generalized disparaging comments, how to address
  • Insubordination, how to address
  • Misconduct due to mental condition, how to address
  • On-the-spot performance counseling
  • Personal hygiene problems, how to address
  • Personality and attitude problems, how to address
  • Previously unaddressed behavior, how to address
  • Serious misconduct, initial response to
  • Sexual harassment complaints, proper initial response to
  • Substance abuse, confrontation in obvious impairment situations
  • Violence, responding to acts and threats

Specialized Programs

Practical Employee Relations for Leaders in Law Enforcement

  • Delivered to the leadership teams of Police Departments with content and participant manuals designed for use in a Law Enforcement setting.
  • Delivered to Chiefs of Police Associations and State and National Law Enforcement Associations.

Practical Employee Relations for Leaders in Fire Service

  • Delivered to the leadership teams of Fire Departments with content and participant manuals designed for use in a Fire Service setting.
  • Delivered to State, Regional and National Fire Chief Associations.

Practical Employee Relations for Leaders in Health Care

  • Delivered to the leadership teams of Hospitals and Health Care Facilities with content and participant manuals designed for use in a Health Care setting.
  • Delivered to State, Regional and National Health Care Associations.

Practical Employee Relations for Leaders

  • Delivered to the leadership teams of employers across the country.
  • Program content and participant manuals are designed for use at every level of an employer’s leadership team.

Practical Employee Relations for Human Resources Professionals

  • Delivered to staff of Human Resources departments with a HR Pro-specific participant manual.
  • Delivered to SHRM Chapters (pre-approved for SHRM Professional Development and PHR – SPHR – GPHR recertification credit).
  • Significant attention is given to resolving employee relations challenges currently facing the HR Pro participants.